GG CheckoutHelp Center
Consumidor

Contact support

How to contact ggCheckout support

Contacting support:

For problems with your purchase, first contact the seller. ggCheckout is the payment platform, not the seller.

How to find seller contact:

  1. Check the purchase confirmation email
  2. Look for information on the checkout where you bought
  3. Check the product sales page
  4. Look on seller's social media

Email

Most common form of contact

WhatsApp

If provided by seller

Social media

Seller's Instagram, Facebook

Support ticket

If seller has a system

Problems with seller?

If seller doesn't respond within 7 business days or there's suspicion of fraud, you can open a dispute with your bank/card or file a complaint with consumer protection agencies.