Cadastro e Conta
My account was banned, what now?
Find out what may have happened and what you can do
Possible reasons for ban:
Terms of use violation
Non-compliance with platform rules
Fraudulent activities
Prohibited practices detected
Multiple complaints
Customer complaints
Inappropriate products
Illegal or prohibited products
What you can do:
- Contact our support
- Explain your situation
- Provide evidence if necessary
- Wait for team analysis
Response time
Up to 5 business days.